Terms and conditions

Welcome to Pink Coco London. By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order or using our site.

 

General

These Terms govern your use of our website and the purchase of our products. By accessing or using the site, you confirm that you accept these Terms and agree to comply with them.

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will take effect immediately upon posting on the website.

 

Orders & Payments

Your order is confirmed once full payment has been received. We accept all major payment methods through our secure checkout systems.

Prices are displayed in GBP (£), and you will be responsible for any customs fees or taxes applicable to your region (if purchasing outside the UK).

 

Shipping

All orders at Pink Coco London are made to order, and most of our products are handmade with care.

Products may look slightly different than the photos on the website due to lighting and the handmade nature of the item. Therefore, the processing usually takes 3–5 business days, unless stated otherwise on the product page. Once your order has been shipped, tracking details will be sent via email so you can follow your parcel’s journey.

Please note: delivery times may vary depending on your location, customs processing (if applicable), and your local postal service provider.

 

Intellectual Property & Copyright

All designs, artwork, images, logos, and written content featured on Pink Coco London are protected under copyright law and are the exclusive property of Pink Coco London or the respective licensed artists.

Many of our products feature original artwork created by us or licensed art purchased directly from independent artists.

Reproducing, copying, tracing, or reselling any of these designs or products — whether in part or in full — is strictly prohibited.

If you are found to be using our copyrighted materials or designs without permission, you may be subject to copyright infringement and legal action.

We actively protect our intellectual property and will issue takedown notices for any unauthorised use.

If you wish to share our images or content, please contact us for written consent at info@pinkcocolondon.com.